Special situations require special support

Notes on Covid-19

The current situation poses a special challenge for all of us. Your health and the health of our employees are our top priorities. For this reason, many of our employees are already working from home and all on-site training courses have been canceled. At CAD-PLAN it has been possible to work from home for years, so we were able to implement this change immediately.

You can still reach us using the usual telephone numbers and online addresses without any restrictions. In the meantime, we are also developing digital solutions to keep you up to date with our products. Please follow us on LinkedIn, Twitter and YouTube.

Our goal is to provide you with the best possible support. CAD-PLAN also offers you special support for this special situation. Do you need help setting up the software at home? Would you like tips and tricks for working remotely? Do you have any questions about installation and licensing? Do you have any questions about remote workplaces or the use of terminal servers in connection with our products? If so, please contact us at support@cad-plan.com. Our technicians are available and will be happy to help and advise you.

Do you need an AutoCAD/ATHENA online individual training at your home office workplace?  Then please contact us at training@cad-plan.com. Together we will determine the concrete need and send you an offer.

Over the last few days, we have already pointed out the use of ATHENA with a dongle network. You can find this article on our homepage.

If you have any questions about using Autodesk products, please click here: https://knowledge.autodesk.com/de/search-result/caas/simplecontent/content/covid-19-autodesk-resource-center.html

Please do not hesitate to get in touch with us. We look forward to hearing from you.

Best regards and stay healthy.

Your CAD-PLAN team.

23.03.2020